Terms of Service and Conditions

1. INTRODUCTION

Welcome to Rumpus Room  Home Stay Private Limited (“Rumpus Room ,” “we,” “us,” or “our”). By accessing or using the Rumpus Room  website (the “website”) or any mobile application for the website, you (“you” or “your”) agree to accept the following Terms of Service and Conditions (the “Terms”). These Terms govern your use of the website and any content, products, or services provided by Rumpus Room . Please read these Terms carefully. You don’t have authorization to use our website, If you do not accept these Terms.

1.1. Definitions and Their Explanations

  1. User: Any person, individual or entity accessing or using the services provided by Rumpus Room Home Stay Private Limited, including both Guests and Hosts.
  2. Guest: A user who seeks to book or has booked accommodation through the Rumpus Room
  3. Host: A user who lists their property on the Rumpus Room platform for rent to Guests.
  4. Booking: The reservation of accommodation made by a Guest through the Rumpus Room
  5. Booking Deposit: An upfront payment made by the Guest to secure a booking, which may be non-refundable.
  6. Service Fees: Fees charged by Rumpus Room for the use of its platform and services, applicable to both Guests and Hosts.
  7. Security Deposit: A refundable deposit required by the Host to cover potential damages or additional cleaning costs, held by Rumpus Room and returned after check-out if no issues are reported.
  8. Check-in: The process by which a Guest arrives at the property and gains access, typically involving specific instructions provided by the Host.
  9. Check-out: The process by which a Guest leaves the property, usually at a specified time set by the Host.
  10. Cancellation: The termination of a booking by either the Guest or the Host, which may involve certain penalties or refunds depending on the timing and reason.
  11. Extenuating Circumstances: Situations beyond the control of the Guest or Host, such as natural disasters, political unrest, or serious illness, which may justify a full refund or waiver of cancellation penalties.
  12. Moderate Cancellation Policy: A specific cancellation policy allowing Guests to cancel their booking up to 30 days before check-in for a partial refund, minus certain fees.
  13. Account: A registered profile on the Rumpus Room platform created by a Guest or Host to use the services offered.
  14. Platform: The online interface provided by Rumpus Room , including the website and mobile applications, through which Users can list, search, book, and manage accommodations.

1.2. ACCEPTANCE OF TERMS

By accessing or using the Rumpus Room ’s website, you acknowledge that you have read, understood, and acknowledge to be bound by the rules, terms stated in this document as well as with our other polices. You should discontinue the use of our website, If you do not agree to these Terms.

2. ELIGIBILITY

To use the website, you must be at least 18 years old and capable of entering into legally binding contracts. By using any part or whole protion of Rumpus Room ’s website, you hereby warrant that you meet these eligibility requirements.

3. THE WEBSITE AS A VENUE

Rumpus Room  provides an online platform to connect homeowners and property managers (“Hosts”) who have accommodations to rent with travelers seeking to book such accommodations (“Guests”). Rumpus Room  does not own, manage, or contract for any rental properties listed on the website. We are not a party to any rental agreements or transactions between Hosts and Guests.

4. USER RESPONSIBILITIES
4.1 Compliance with Laws

Users agree to adhere to all relevant laws, rules, and regulations while using the website, including those pertaining to rental transactions. This includes but is not limited to local laws related to property rentals, tax obligations, safety regulations, zoning laws, and anti-discrimination laws

4.2 Accurate Information

Users are legally bound to provide correct, current and accurate information during the registration and booking process and to update such information to keep it accurate, current, and complete.

4.3 Conduct

Users acknowledge, agree and accept not to use the website to:

  • Engage in any unlawful activities.
  • Post or transmit any false, misleading, or fraudulent information.
  • Violate the rights of any third party, including privacy and intellectual property rights.
  • Harass, abuse, or harm another person.
  • Do anything that Interferes with or disrupts our website’s (or the server its being hosted on) working in any manner.

5. LIMITED LICENSE

Rumpus Room  grants you a limited, non-exclusive, non-transferable, revocable user license in order for you to access and use the Rumpus Room ’s website for personal, non-commercial purposes in accordance with these Terms. Any kind of unauthorized use of this website is prohibited.

6. PROHIBITED ACTIVITIES

  • Use the website for any commercial purpose without our explicit written consent. This includes, but is not limited to, advertising or selling products and services.
  • The Collection and/or or storing personal information of other users or guests without their explicit permission. This includes activities like data mining or any unauthorized gathering of user data.
  • Use automated means, such as bots, spiders, or scrapers, to access the website. These tools can overload our servers and are strictly prohibited.
  • Deep-link to any portion of the website without our prior written consent. Deep-linking refers to bypassing the homepage to link directly to a specific websitepage within this website. .
  • Use the website in a manner that could damage, disable, overburden, or impair our servers or networks. This includes actions like initiating a denial-of-service attack or introducing harmful software.

7. Listing Properties
7.1 Host Responsibilities

Hosts are responsible for ensuring that their listings are complete, accurate and correct and comply with all applicable laws and regulations. Hosts must provide truthful and accurate descriptions of their properties, including location, amenities, and pricing.

7.2 Compliance

Hosts agree to comply with all local laws and regulations regarding the rental of their properties. This will include obtaining any necessary permits or licenses and paying all applicable taxes.

8. INTELLECTUAL PROPERTY
8.1 Ownership

The website including all date, content and materials on Rumpus Room ’s website, including text, images, graphics, logos, icons and software, are the property of Rumpus Room  Homestay Private Limited. This intellectual property is protected by Indian and international copyright, trademark, and other intellectual property laws.

8.2 License to Use

You as a user, gusest, host or anyone accesing this website are granted a limited, non-exclusive, non-transferable license to use, access and browse the website and its content for your personal, non-commercial use. You may not modify, reproduce or distribute whole or any portion of the website. You are strictly prohibited from creating any derivative works from, or exploit any content on the Samshild’s website.

9. PRIVACY

Your use of the website is subject to our Privacy Policy. By using the website, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

10. DISPUTE RESOLUTION
10.1 Governing Law

These Terms and your use of the website shall be governed in accordance with the laws of India, without regard to its conflict of law principles.

10.2 Arbitration

Any dispute arising out of or in connection with these Terms or the website shall be finally settled by binding arbitration under the Arbitration and Conciliation Act, 1996. The arbitration shall take place in Gurgaon, India, and shall be conducted in English.

10.3 Legal Proceedings

Subject to the above arbitration provision, you agree that any legal proceedings arising out of or relating to these Terms or the website shall be filed exclusively in the courts located in [Insert City], India, and you consent to the jurisdiction of such courts.

11. CHANGES TO TERMS

Rumpus Room  reserves the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on the website. Your continued use of the website following the posting of changes constitutes your acceptance of the revised Terms.

12. TERMINATION

Rumpus Room  may terminate or suspend your access to the website, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the website will immediately cease.

13. MISCELLANEOUS
13.1 Entire Agreement

These Terms constitute the entire agreement between you and Rumpus Room  regarding the website and supersede all prior agreements and understandings, whether written or oral, regarding the website.

13.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

13.3 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Rumpus Room ‘s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

13.4 Contact Information

If you have any questions about these Terms, please contact us at:

Rumpus Room Home Stay Private Limited

No 451, Sea Shore Town, 13th Avenue, Panaiyur, Chennai – 600 119 Tamilnadu, India

customer@rumpusstay.com

 +918769988047

14. ADDITIONAL TERMS FOR HOSTS
14.1 Listing Requirements

Hosts must provide complete and accurate information about their properties, including location, amenities, pricing, and availability. Hosts are responsible for ensuring that their listings comply with all applicable laws and regulations.

14.2 Host Fees

Hosts agree to pay any applicable fees for listing their properties on the website. Rumpus Room  reserves the right to change these fees at any time and will notify Hosts of any fee changes.

14.3 Taxes

Hosts are responsible for determining and paying any applicable taxes related to their property rentals. Rumpus Room  may provide information and support to assist Hosts in complying with tax obligations, but Hosts are ultimately responsible for their tax compliance.

15. ADDITIONAL TERMS FOR GUESTS
15.1 Booking Process

Guests agree to follow the booking process outlined on the website. This may include providing payment information and agreeing to the Host’s cancellation and refund policies.

15.2 Guest Responsibilities

Guests are responsible for complying with all house rules and policies set by the Host. Guests must treat the Host’s property with respect and leave it in the condition it was in when they arrived.

15.3 Disputes with Hosts

Any disputes between Guests and Hosts should be resolved directly between the parties. Rumpus Room  may, at its discretion, provide assistance in resolving disputes but is not obligated to do so.

16. THIRD-PARTY SERVICES

The website may contain hyperlinks or imbedded to third-party websites or services that are not owned by Rumpus Room . Rumpus Room  has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. By using the website, you acknowledge and agree that Rumpus Room  is not responsible or liable for any damage or loss caused by or in connection with your use of any third-party websites or services.

17. FEEDBACK

We welcome and encourage you to provide feedback, comments, and suggestions for improvements to the website (“Feedback”). You may submit Feedback by emailing us at [Insert Email Address]. Any Feedback you provide will be considered non-confidential and non-proprietary, and Rumpus Room  will be free to use and share such Feedback without any obligation to you.

18. NOTICE
18.1 General Notices

All notices and communications required or permitted under these Terms must be in writing and will be considered duly given when delivered by hand, sent by certified mail with return receipt requested, or dispatched via a nationally recognized overnight courier service to the address specified below or any other address provided in writing by the person writing the notice.

18.2 Electronic Notices

You consent to receive electronic communications from Rumpus Room , including notices, agreements, disclosures, and other communications. Rumpus Room  may provide such electronic communications by email or by posting them on the website. You agree that any electronic communications Rumpus Room  sends to you will satisfy any legal requirement that such communications be in writing.

19. FORCE MAJEURE

Rumpus Room  shall not be liable for any delay or failure to perform its obligations under these Terms if such delay or failure is caused by events beyond its reasonable control, including acts of God, war, terrorism, strikes, natural disasters, or other events of force majeure.

20. INTERPRETATION

In these Terms, unless the context otherwise requires:

  • Words importing the singular shall include the plural and vice versa.
  • Headings are for convenience only and shall not affect the interpretation of these Terms.
  • References to “including” shall be construed as “including without limitation.”

21. LANGUAGE

These Terms and any related documents may be drawn up in English and/or any other language(s). In the event of any inconsistency between the English version of these Terms and any translation, the English version shall prevail.

22. RELATIONSHIP OF THE PARTIES

Nothing in these Terms shall be interpreted as establishing a partnership, joint venture, or agency relationship between you and Rumpus Room . Neither party has the authority to bind the other or incur obligations on the other’s behalf. 

b23. No Third-Party Beneficiaries

These Terms are intended solely for the benefit of you and Rumpus Room  and do not create any rights or benefits for any third party.

  1. SURVIVAL

The provisions of these Terms that by their nature should survive termination shall survive termination, including provisions relating to intellectual property, disclaimers, limitation of liability, indemnity, and dispute resolution.

By using the website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and Conditions. If you do not agree to these Terms, please do not use the website.

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